The Odisha Right to Public Services Act, 2012 in Odisha is an exemplary initiative by the State Government to check corruption in public service delivery. The law enables the citizens to demand public services as a right and also includes a provision for penal action against officials failing to provide the services within the stipulated time.The idea is to generate a demand for services, and to provide citizens with a platform for getting their grievances redressed in a time bound manner.Delivery of important service in a time bound manner is the hallmark of Good Governance. Government of Odisha has time and again initiated steps for improving the service delivery to its citizen. Keeping with the ethos of a welfare state, Government of Odisha has passed a landmark legislation "Odisha Right to Public Service Act,2012" that guarantees the delivery of public services in a time bound manner, with the passing of Right to Public Service Act, Government of Odisha has taken another strong to bring transparency in delivery of the public service.
The Odisha Right to Public Service Act 2012 aims to cover various guarantees under a single umbrella at the state level. It looks towards addressing the already growing demand of citizens for improved public services, reducing corruption through imposing penalties on Public Authorities for default in delivery of Services and aims at universalization of public services. In addition, what was under the Citizens' Charters, an administrative guarantee has been translated into a legal right, justifiable under the provisions of ORTPS Act.
In exercise of the power conferred by section 3 read with sections 5 and 6 the Odisha Right to Public Services Act, 2012 (Odisha Act 8 of 2012) the State Government do hereby declare the services as given in column (1) of the Schedule given below to be provided to the eligible persons within-the specified time limit as specified against each such services in column (2) thereof by Designated Officers as in column (3) for the purposes of the said Act and also notify the Appellate and Revisional Authority respectively in column (4) and (5) of the said Schedule for passing of order under if any provisions of the said Act whenever an application to preferred to them.
|Sl No||Name of the Public Services||Given time limits||DesignatedOfficer||Appellate Authority||Revisional Authority|
|1||Character /Antecedent verification||30 days||Sl/ASI in charge of desk in DIB||DSP, DIB OF PURI||SP PURI|
|2||NOC for Passport verification||30 days||Sl/ASI in charge of desk in DIB||DSP, DIB OF PURI||SP PURI|
|3||Disposal of application for registration of Foreigners||7 days||Sl/ASI in charge of desk in DIB||DSP, DIB OF PURI||SP PURI|
|4||Disposal of application for extension of residential permit of foreigners||15 days||Sl/ASI in charge of desk in DIB||DSP, DIB OF PURI||SP PURI|
|5||Supply of copy of FIR to the Complainant||1 day||IIC/OIC of concerned Police Station||SDPO OF CONCERNED SUBDIVISION,||SP PURI|
|6||Disposal of application for use of loud speaker(for Commissionarate area of Bhubaneswar and Cuttack)||10 days||Sl/ASl inCharge of the desk in Licensing Cell, DCP Office (for Commissionarate)||SDPO OF CONCERNED SUBDIVISION.||SP PURI|